FAQ

Shipping Information

  • Processing Time: Orders are typically processed within 2-3 business days.
  • Shipping Time: Standard shipping within the United States usually takes 1-5 business days depending on your location.
  • Shipping Rates: Shipping is FREE!!! but 2 items per check out. If you have 3 or more items to purchase, please break them in to 2's

International Shipping:

  • US shipping only

Order Tracking:

  • Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our carrier’s website.

Packaging:

  • We take great care in packaging your artwork to ensure it arrives in perfect condition. Each piece is carefully wrapped and shipped in sturdy packaging to prevent damage during transit.

Lost or Damaged Shipments:

  • If your order is lost or arrives damaged, please contact us immediately at [contact@sanctuaryexpressions.com]. We will work with you to resolve the issue as quickly as possible.

Returns and Exchanges: We do not accept returns or exchanges

Can I order a custom size or design?

Yes, we offer customization options for our wall frame artworks as well as a different (bigger) size. You can choose a specific Bible verse and we will create a unique illustration for you. Please contact us (contact@sanctuaryexpressions.com) for more details on customization.

Do you offer bulk or wholesale orders?

Yes, we offer bulk and wholesale orders for churches, events, and other organizations. Please get in touch with us for more details and pricing information.

How can I place an order?

You can place an order directly through our website. Simply browse our collection, select the artwork you like, and follow the checkout process.

Can I cancel my order?

Please reach out within 24 hours after your order is placed and we will do our very best to cancel the production of your order.

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